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Technical Service Account Manager - Grain Processing Details
Technical Service Account Manager - Grain Processing
International Flavors & Fragrances
Cedar Rapids, IA
Job Description & Requirements
At IFF, we work tirelessly to discover flavors and fragrances that inspire customers and delight consumers. Passionate, creative, empowered, and expert, we are constantly looking for new challenges—and developing new-to-world solutions that answer them.
The Technical Service Account Manager of Grain Processing will be directly responsible for providing technical service to existing and new customer accounts within the Carbohydrate Processing and Fuel Alcohol markets.
Key responsibilities include (but are not limited to):
Help customers optimize enzyme/yeast performance through routine plant visits to perform process audits and lab analysis.
Provide training and guidance to the customer for product selection and application optimization.
Analyze process and lab data to make recommendations for improvement to the process.
Develop tools or models to improve data analysis.
Help develop and execute account plans.
Assess business development opportunities from a commercial and technical perspective.
Establish/maintain strong contacts both externally (at customer) and internally with sales, marketing, R&D.
BS or MS in science (Biology, Microbiology, Chemistry, etc.) or technical (Engineering, etc.) discipline.
3-4 years of relevant experience in an industrial biotechnical environment (Enzymes, food, fuel alcohol, etc.).
Outstanding analytical skills.
Proficiency with Office.
Proficiency with JMP or another statistical program is preferred.
Customer service focus with an ability to develop/maintain relationships.
Self-motivated and results-oriented.
Strong organizational skills, able to prioritize in a dynamic environment.
Ability to travel 50% or more.
At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic selves to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more…
Please apply at https://careers.iff.com/job-invite/492635/